Plans & Limits
StageTick has three plans — Free, Pro and Enterprise. A Free organisation can also buy a Single Event pass, which unlocks the Pro column below for 30 days. The plan belongs to your organisation and applies to all of its rooms.
Feature comparison
| Feature | Free | Pro / Single Event | Enterprise |
|---|---|---|---|
| Rooms | 3 | Unlimited | Unlimited |
| Timers per room | 6 | Unlimited | Unlimited |
| Connected devices per room | 5 | 25 | 100 |
| Team members (including the owner) | 1 | 10 | Unlimited |
| Cue messages per room | 5 | Unlimited | Unlimited |
| Audience Q&A | — | Yes | Yes |
| Export | JSON | JSON, CSV, ZIP | JSON, CSV, ZIP |
| Import | — | JSON, CSV, ZIP | JSON, CSV, ZIP |
| Audit log | — | Yes | Yes |
| API keys per room (REST API and event stream) | — | 5 | 20 |
| Webhooks per organisation | — | 5 | 20 |
| Output password for output links | — | Yes | Yes |
| "Powered by StageTick" badge on Viewer, Fullscreen and Agenda | Shown | Shown | Not shown |
- Connected devices counts every open StageTick view of the room, including the Controller tab. The audience question page does not count. See Connections.
- Unlimited means no plan limit; a technical cap of 9,999 items applies.
- JSON export works on every plan. CSV and ZIP export and all imports need Pro, a Single Event pass or Enterprise. See Import / Export.
- The output password is a screen for shared links, not access control (Sharing rooms). The badge follows the plan of the organisation that owns the room, not the plan of the device that shows the output.
- The audit log is recorded on every plan; viewing it needs Pro, a Single Event pass or Enterprise.
Pricing
- Free: €0 — no credit card needed.
- Pro: €19/month or €149/year — billed monthly or annually through Stripe. You can cancel at any time; Pro stays active until the end of the paid period.
- Single Event: €19 for 30 days — the Pro features for one event. The pass ends automatically after 30 days. It is offered in the app under Billing & Plan to Free organisations without an active subscription.
- Enterprise: pricing on request — email hallo@simmrohs.de.
Upgrading
Only the organisation owner can buy or change the plan, under Settings → Billing & Plan. Other members see the current plan and who manages it. Guests using the demo need a free account before they can upgrade.
- On the dashboard, open the account menu (your avatar, top right) and choose Organisation Settings. Inside a room, the same item is in the room menu (your avatar).
- In Billing & Plan, click Upgrade under Pro Monthly or Pro Annual, or Get 30-day access for the Single Event pass.
- Complete the payment in Stripe Checkout.
- Back in Settings, the Billing section shows "Activating your plan…" until Stripe confirms the payment, usually within a few seconds. Do not buy again in the meantime. The page updates by itself, also after a reload. If it still shows Free after a few minutes, contact hallo@simmrohs.de. The new limits apply to the whole organisation.
Each organisation has one subscription. While a subscription or a 30-day pass is running, StageTick does not start a second checkout. Manage or cancel the running subscription under Settings → Billing → Manage subscription (Stripe customer portal).
To update the payment method or cancel, the owner uses Manage subscription in the same section; it opens the Stripe customer portal. Limit notices in the app (such as "Free plan limit") link to the pricing page on the StageTick website with View plans; that link does not start a purchase. Menu items with a crown icon open the Settings page.
Downgrading
When a subscription ends or a Single Event pass expires, the organisation is on the Free plan again:
- Your rooms, timers, messages and questions are kept. You cannot add more until you are back within the Free limits.
- The Pro features lock again: audience questions, import, CSV and ZIP export, the audit log view, the output password field and API keys. An output password that is already set stays active until you remove it. API calls answer with
403 PLAN_REQUIRED. - Each room allows 5 connected devices again.
If a payment fails (past due or unpaid) or your subscription is paused, the Free limits apply until the subscription is active again. Your data is kept. Pro features are paused right away: Settings → Billing & Plan shows the plan as Free with the note "Pro features paused until billing is fixed", and the owner updates the payment method via Manage subscription. Details: Billing & subscription.