Settings

The Settings page belongs to your organisation. Open it from the account menu on the dashboard (your avatar, top right) or from the room menu inside a room — both have the item Organisation Settings. Every member can open it; what each person can change depends on their role. Settings for a single room live in the room menu (see Room settings).

Roles and permissions

Every organisation has exactly one owner — the person who created it. Other people join by invitation as Admin or Member.

Everyone in the organisation can open Settings. What you can change depends on your role: the owner renames the organisation, invites and removes members and changes their roles. Admins manage webhooks together with the owner. Members see the organisation name and the member list read-only.

General

Organisation name

The owner sets or changes the organisation's display name (at most 100 characters) and clicks Save. Other members see the name with the note "Only the organisation owner can rename it." The name appears in the account menu, the room menu and, on wide screens, in the Controller header. It is not shown on output screens.

Timezone

Under Display Settings, Timezone (for Time of Day timers) sets the timezone StageTick uses for the Time of Day, Count Up + Clock and T-minus display modes and for At clock time triggers. Auto-detect uses your browser's timezone.

The timezone is saved per user and applies on the devices where you are signed in. Output screens without sign-in use their device's timezone, so set the timezone of those devices correctly. If a device does not know the selected timezone (older TV browsers), it uses its own timezone instead. If the timezone cannot be saved (for example while offline), StageTick shows a message and keeps the previous timezone.

Billing & Plan

This section shows your current plan. On Free it offers Pro Monthly and Pro Annual with an Upgrade button and, if there is no active subscription, the Single Event pass (Get 30-day access). On Pro, Manage subscription opens the Stripe customer portal. If a payment is past due or the subscription is cancelled, a notice explains what happens and until when Pro stays active. Only the owner can buy or change the plan; other members see the current plan and that the owner manages billing. Details and prices: Plans & Limits.

Team

The Members list shows everyone in the organisation with their role.

• Invite by email: Only the owner can invite, and only with a verified email address. Enter the email address, choose Member or Admin and click Invite. The person receives an email with a join link, whether or not they already have a StageTick account; with an account they also see the invitation under the bell icon on their dashboard.
• Role: choose Admin or Member when you invite someone. The owner can switch an existing member between Member and Admin at any time in the member list.
• Remove members: the owner clicks Remove next to a member and confirms the dialog that names the person. Removed members immediately lose access to the organisation's rooms, including rooms and API keys they created, and need a new invitation to come back. The rooms stay in the organisation.
• Deleted accounts: if a member deletes their account, the rooms they created stay in your organisation and pass to you as the owner.

Invitation emails are sent from invites@stagetick.io (replies go to hallo@simmrohs.de) and include the inviter's name, your organisation name, the assigned role and a join link. Invitations expire after 7 days and are then removed automatically; an expired link shows "Invite not found or already used". Ask the owner for a new invitation. Each address can receive up to 3 invitations per day; StageTick also limits invitations per owner (10 per hour) and per organisation (50 per day).

Open the link while signed in with the invited email address. If you have only tried the demo, sign in or create your regular account first. If joining is interrupted, open the same link again to finish. If an invitation cannot be sent, Settings says why: the person is already a member or already has an open invitation, the address is not valid, too many invitations were sent in a short time (try again later), or your plan's member limit is reached. On Free, the hint points to Pro; on Pro, larger teams need Enterprise. If sending fails, try again with the same email address and role; a retry of the same invitation does not count towards the 3 invitations per address. All messages: Invitation messages. If it keeps failing, contact hallo@simmrohs.de.

After accepting an invitation, you can return to your own organisation from the dashboard: open the Account and organisation menu and select Open my organisation. If you own one organisation, it opens directly. If you own several, choose the organisation you want to open.

On the Free plan the organisation has 1 member, the owner. Pro allows up to 10 members including the owner. See Plans & Limits.

API

The section API contains Webhooks (Pro, Single Event and Enterprise). Only the owner and admins see and manage webhooks; members see a short note instead. On the Free plan, the section links the owner to the billing section on the same page. While a payment is past due, webhooks are locked like on the Free plan. Webhooks send HTTP notifications to your server when rooms go on or off air or timers start and finish. API keys are not managed here but per room in the room menu. See Webhooks & API Keys.

Account

After a change of the Terms of Service (now version 1.1) or the Privacy Policy (now version 2.1), the dashboard asks you once to accept the new versions. The dialog cannot be dismissed: tick both boxes and choose Accept and continue, or choose Sign out, or delete your account as described below. The dialog never appears in rooms or output views, so a running show is not interrupted. Demo guests are not asked. This also applies to accounts created with "Sign in with Google" without the sign-up form.

Under Privacy & Data you manage your personal data:

• Export my data: downloads a JSON file with your personal data: profile, organisation memberships, rooms you created (timers, messages, questions, activity log), your entries in other rooms' activity logs, invitations sent to your verified email address and your billing reference. For rooms you created in an organisation you no longer belong to, the export contains only your own entries; the room content belongs to that organisation. Invoices are in the billing portal (Billing & Plan → Manage subscription).
• Delete my account: type DELETE to confirm. Organisations you own are deleted with all their rooms, and their paid subscriptions are cancelled immediately; their members lose access. Rooms you created in other organisations stay there and pass to their owner. Details: Account & sign-in.

Under the sign-in form, on the dashboard and on the legal pages, the app links the Legal notice, the Privacy Policy, the Terms of Service and Cookie settings. Cookie settings opens the cookie preferences, where you can withdraw your analytics consent.

Room settings

Open the room in the Controller. Most room settings are in the room menu (your avatar, top right).

Room title

The room title is visible to everyone connected to the room, for example on the standby screen. Rename the room by clicking its title in the Controller header, or on the dashboard with the pencil icon (Rename room) on the room card.

Time Format

Time Format sets how the big timer looks on the Viewer, Fullscreen, Moderator and Operator views and in the Controller preview: Auto, HH:MM:SS, H:MM:SS, MM:SS, M:SS or Verbose (2h 30m 15s). It applies to everyone watching this room. See Display Modes.

API keys

On Pro, Single Event and Enterprise, API Keys in the room menu creates keys for this room. See Webhooks & API Keys.

Onboarding

Onboarding anzeigen in the room menu shows the short introduction again. The app labels this item in German.